Candidate Responsibilities will include:
To support all end-to-end Transport services within the agreed Service Level Agreement with all relevant stakeholders.
Candidate Minimum Requirements:
Technical and Functional:
Knowledge of relevant computer packages and ability to capture information and produce reports on these packages
Understanding of the impact of own role on service delivery to internal and external customer
Ability to identify operational obstacles and opportunities and refer to DC management
Customer service mind-set
Ability to work under pressure whilst maintaining attention to detail
Ability to scrutinize and interpret literal and numerical information and identify mistakes and problems
Able to work flexible hours
Able to work in different temperature controlled regimes e.g. cold chain and frozen
What theoretical knowledge (e.g. degree / diploma) does the job require?
Matric certificate or relevant tertiary certificate at NQF 4
What experience (e.g. previous exposure) does the job require?
1-2 Experience in a customer service function preferably in a distribution / logistics environment